Privacy

What we collect, and what we do with it.

This policy covers personal information collected through this website — vehicle enquiries, test drive bookings, trade-in appraisals and financing applications.

This policy is being finalised with the dealership. Sections marked to be confirmed are not yet approved business commitments. If you have a question about your information in the meantime, contact us at 416-704-0866.

Who is responsible for your information

Canadian Pro Leasing (Sam's Group), Unit 9 - 580 Steven Ct., Newmarket, ON L3Y 6Z2.

Privacy questions and access requests: [TO BE CONFIRMED BY CPL: privacy contact name, email and phone].

What we collect

Depending on which form you use, we collect:

  • Contact details — name, email address, phone number, and city or postal code.
  • Vehicle interest — the vehicles you view, save or enquire about, and any test drive you book.
  • Trade-in details — your current vehicle's VIN, mileage, condition and any photos you upload.
  • Financing application details — date of birth, home address and housing costs, employment and income, existing debt obligations, and whether you have previously declared bankruptcy or consumer proposal. This is sensitive information and we only collect it when you choose to apply for financing.
  • Technical information — pages visited and how you arrived at the site, used to understand which listings and advertising are working.

Why we collect it

To respond to your enquiry, book appointments, appraise a trade-in, and submit a financing application to lenders on your behalf. We do not sell your personal information.

Who we share it with

  • Lenders. When you submit a financing application, its contents are shared with the lenders we work with so they can assess it. Each lender then handles your information under its own privacy policy. Lenders currently used: [TO BE CONFIRMED BY CPL: list of lending partners].
  • Credit reporting agencies. Assessing a financing application involves a credit check — see the disclosure shown on the financing form before you submit.
  • Service providers. Companies that host this website and store its data on our behalf, bound to use it only for that purpose.

We otherwise disclose personal information only where required by law, or with your consent.

How long we keep it

Enquiries and appointments: [TO BE CONFIRMED BY CPL: retention period]. Financing applications and supporting documents: [TO BE CONFIRMED BY CPL: retention period, which may be set by lender or regulatory requirements]. Information is deleted or anonymised at the end of those periods.

Your rights under PIPEDA

Canada's Personal Information Protection and Electronic Documents Act gives you the right to ask what personal information we hold about you, to ask for a copy of it, to have inaccurate information corrected, and to withdraw consent for its continued use. You can also ask us to delete it, subject to any records we are legally required to keep.

To make any of these requests, contact [TO BE CONFIRMED BY CPL: privacy contact]. We will respond within 30 days. If you are not satisfied with our response you may complain to the Office of the Privacy Commissioner of Canada.

Cookies and analytics

[TO BE CONFIRMED BY CPL: Confirm which analytics and advertising tools are active, and whether a cookie consent banner is required for the audiences this site serves.]

Changes to this policy

If this policy changes, the updated version will be posted on this page. Last updated: [TO BE CONFIRMED BY CPL: date on approval].